Reminder Notifications

Reminder notifications help you remember the follow-ups you set for your leads and contacts.

How reminder notifications work #

When you create a reminder in Plover CRM, it is saved to your workspace and linked to your user account.

If you use the mobile app:

• the app checks for your upcoming reminders
• your phone saves those reminders locally
• when the reminder time arrives, your phone shows the notification

This means the reminder is meant for you, not for everyone on the workspace.

Who receives the reminder #

Reminder notifications are user-based.

• If you create or own the reminder, it appears for you.
• Other teammates do not receive your reminder unless it belongs to them on their own account.

Do reminder notifications work if the app is closed? #

Usually, yes.

Once your phone has already synced the reminder, it can still show the alert even if the app is closed.

What if I create the reminder on the website? #

That works too, but there is one important detail:

• your phone needs to open the app and sync first
• after the reminder is synced to the phone, the alert can be shown at the scheduled time

So if you create a reminder on the web app or on another device, it is a good idea to open the mobile app once on the phone where you want to receive it.

What if I use more than one phone? #

If you are signed in on more than one phone, each phone can receive your reminders after it has synced them.

Why a reminder might not appear #

If a reminder notification does not show, the most common reasons are:

• notifications are turned off for the app on that phone
• reminder notifications are turned off for that workspace in the app
• the phone has not synced the reminder yet
• battery-saving or focus settings on the phone are limiting notifications

Best way to make sure reminders show up #

For the best experience:

• allow notifications for the Plover CRM app
• keep reminder notifications enabled in the app settings
• open the app after creating reminders on the web or another device
• make sure your phone is not blocking the app with aggressive battery-saving settings

Quick summary #

• reminders are personal, not workspace-wide
• the mobile app syncs your reminders to your phone
• your phone shows the reminder at the scheduled time
• reminders created on the web should be synced to the phone first