Change or Recover Your Web Account Password

Change your password from your account settings when you know the current password. Use the sign-in recovery option when you cannot sign in or do not know it.

Change a known password #

1. Open Settings and select Profile or the account-security area.
2. Choose Change Password.
3. Enter your current password.
4. Enter the new password and confirm it exactly.
5. Follow the password requirements shown on screen.
6. Select Save, Update Password, or the matching control.
7. Sign in again if PloverCRM ends your current session.

Use a unique password that you do not reuse for another service. Never share it in a message, screenshot, or support request.

Reset a forgotten password #

1. Open the PloverCRM sign-in page.
2. Select Forgot password? or the matching recovery option.
3. Enter the email address associated with your account.
4. Open the recovery email and follow its link promptly.
5. Create and confirm a new password.
6. Return to the sign-in page and sign in with the new password.

If the email does not arrive, check spam and confirm the address. Do not repeatedly request recovery emails; use the newest valid link.

If the change fails #

Read the validation message, check the password requirements, and confirm that the current password is correct. Contact your administrator through an approved channel if you no longer control the account email.