---
title: Update Your Profile in the Mobile App
description: "Review your PloverCRM profile and update the information that appears in the mobile app and CRM workspace. ## Open your profile 1. Open PloverCRM. 2. Tap **Settings**. 3. Under **Account**, tap **Profile**. 4. Wait for your profile information to load.…"
url: "https://plovercrm.com/docs/update-profile-mobile/"
updated: "2026-11-03"
category: "Mobile App / Settings & Workspaces"
tags:
  - Account Access
  - Account Profile
  - Mobile
---

# Update Your Profile in the Mobile App

Review your PloverCRM profile and update the information that appears in the mobile app and CRM workspace.

## Open your profile

1. Open PloverCRM.
2. Tap **Settings**.
3. Under **Account**, tap **Profile**.
4. Wait for your profile information to load.

![Screenshot 20261028 143749 - Plover CRM](https://plovercrm.com/wp-content/uploads/2026/10/Screenshot_20261028_143749-473x1024.webp)

## Review profile information

The Profile screen can show:

- Display name.
- Role or CRM access level.
- Email address.
- Username.
- Profile picture.
- Password reset options.

Some information is read-only and may be managed by your workspace administrator.

## Change your display name

1. Open **Profile**.
2. Tap the edit control beside your display name.
3. Enter the new name.
4. Tap **Save**.

Your display name cannot be empty. If you leave it blank, PloverCRM shows **Display name is required**.

## Add or change your profile picture

1. Open **Profile**.
2. Tap your profile picture or initials.
3. Choose **Upload Photo** or **Change Photo**.
4. Allow photo library access if your device asks.
5. Select and crop the picture.
6. Wait for the upload to finish.

If a profile picture is not available, PloverCRM shows initials based on your profile information.

## Remove your profile picture

1. Tap your profile picture.
2. Choose **Remove Photo**.
3. Review the confirmation message.
4. Tap **Remove**.

> **Warning:** Removing a profile picture changes the picture associated with your profile. Tap **Cancel** if you do not want to remove it.

## Reset your password from your profile

1. Open **Profile**.
2. In the **Password** section, tap **Reset Password**.
3. Review the confirmation message.
4. Tap **Reset** only when you are ready to replace the current password.
5. Copy the new password while it is displayed.
6. Use the new password the next time you sign in.

The current password is not shown. The new password is displayed temporarily on the Profile screen, and PloverCRM can show **Password copied** after you copy it.

For sign-in recovery, see Change or Reset Your Password.

## If your profile is read-only

Your role may allow you to view your profile without changing it. When this happens, PloverCRM explains that your role can view the profile but cannot edit it. Contact your workspace administrator if your profile information needs to be changed.

## Troubleshooting

### The profile does not load

Confirm that a workspace is selected, then return to Settings and open **Profile** again. If the problem continues, refresh the workspace data.

### Photo library access is required

Allow PloverCRM to access your device photo library before selecting a picture. If you do not want to grant access, cancel the upload.

### The display name will not save

Enter a non-empty display name and try again. If the save still fails, review the error shown by PloverCRM and contact your workspace administrator.

[Manage Your Profile](https://www.youtube.com/embed/37Ue0tK9m8c?feature=oembed)